Effective Date: 10 Oct 2025

Last Updated: 13 Oct 2025

1. Introduction

LEDI Pty Ltd (“LEDI”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website https://www.ledi.com.au, interact with our marketing activities, or purchase our products and services.

2. Information We Collect

We may collect the following types of personal information

• Contact details: name, email address, phone number, and postal address.

• Business details: company name, position, and ABN (if applicable).

• Transaction details: payment information and order history.

• Website usage data: IP address, browser type, referring URLs, and actions taken on our website (via cookies and analytics tools).

• Marketing preferences: your responses to emails or forms submitted through HubSpot.

We only collect personal information that is reasonably necessary for our business functions or activities.

3. How We Collect Information

We collect personal information directly from you when you:

• Fill out forms or make enquiries on our website.

• Subscribe to our mailing list or download materials.

• Purchase or enquire about our products and services.

• Communicate with us via email, social media, or phone.

We may also automatically collect information using HubSpot, Google Analytics, and similar technologies that help us understand how visitors interact with our website.

4. Use of Information

We use your personal information to:

• Provide our products and services.

• Respond to your enquiries and process your orders.

• Improve our website, marketing, and customer experience.

• Send newsletters, offers, or updates (only if you have opted in).

• Meet our legal and regulatory obligations.

5. Disclosure of Information

We may share your information with:

• Service providers (such as hosting, payment processing, freight, and analytics providers).

• Government agencies or regulators if required by law.

• Our related entities, contractors, or professional advisers.

We will never sell your personal data.

Some of our service providers (e.g. HubSpot, Google, Meta) may store or process data overseas, including in the United States. We take reasonable steps to ensure these providers comply with privacy standards comparable to those required under Australian law.

6. Cookies and Analytics

Our website uses cookies and tracking technologies to improve functionality and analyse usage.

You can adjust your browser settings to refuse cookies, though this may limit parts of our site.

HubSpot may collect information about your visit, including pages viewed and forms submitted.

7. Data Security

We use industry-standard safeguards to protect your personal information against loss, unauthorised access, or disclosure.

All payment transactions are processed securely and we do not store credit card details.

8. Access and Correction

You may request access to, or correction of, the personal information we hold about you at any time by emailing support@ledi.com.au.

9. Marketing Communications

You may unsubscribe from marketing emails by clicking the “unsubscribe” link in our emails or by contacting us directly.

10. Complaints

If you believe your privacy has been breached, please contact us at privacy@ledi.com.au.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

12. Contact Us

LEDI Pty Ltd

Gold Coast, Queensland, Australia

Email: privacy@ledi.com.au

Website: https://www.ledi.com.au